Careers at Zilber Ltd.

IT Support Analyst

Homes by Towne
Sacramento, CA


Do you love to learn and use technology that helps business improve? Do you love helping people with that technology, no matter their tech skill level? Do you believe that the team thrives best when everyone is putting others team member's needs first? If so, there is a great opportunity for you to exercise your gifts and grow your relational and technology skill sets.


The regional Sacramento, California office of Homes by Towne, a national builder with a local commitment, is currently seeking a highly motivated, professional to fill our Part Time IT Support Analyst position.


The overall responsibilities of an IT Support Analyst include:

• Successfully troubleshoots basic network and PC hardware problems
• Troubleshoots or updates, in person or remotely, technology problems in an articulate and timely manner
• Always ready to humbly teach another team member about technology when they ask for help
• Provides one on one and large group training about systems and procedures for newly hired team members
• Coordinates with corporate IT team to maintain the integrity and availability to the critical business systems and data
• Assists other team members with the use of features in MS Office, browsers, and other business software packages
• Demonstrates the ability to use or willingness to learn then use advanced spreadsheet features like formulas, PivotTables, and VBA
• Demonstrates the ability to use or willingness to learn then use advanced word processing features like styles, references, and mail merge
• Setup, load, and integrate new computers, networks, and equipment
• Setup and troubleshoot mobile users' communication devices
• An affinity for technology and software such that new technology is an adventure not a burden
• An unshakable willingness to learn from peers as well as conduct independent research on questions outside the team member’s knowledge


Requirements include:

• Ability to work a flexible part time schedule
• Strong written and verbal communication skills
• Strategic thinker with a strong attention to detail
• A thorough understanding of computers, Windows operating systems, and Microsoft applications
• Work toward a degree or technical certification preferably in Business, Information Technology, or Computer Science subject


We offer a competitive salary and and the opportunity for growth by joining a management team committed to succeed in a dynamic business environment. Compensation commensurate with education and professional work experience.


Interested candidates should submit resume, cover letter, and salary requirements by email to hr@zilber.com


Equal Opportunity Employer M/F/H